Missing part General Writing Sample Task 1 for 2022

 You recently bought a camera while travelling overseas. When you got to your destination you discovered that some important items were missing from the box.

Write a letter to the local representative of the company. In your letter

• give details of the camera and where you bought it
• explain what has happened
• say what you want him/her to do about it

Write at least 150 words.

 Model answer

Dear Sir or Madam,

I am writing in the hope that you can help me with a problem regarding a camera that I recently bought.

On 27 June, I purchased a Canon DSLR camera from the 'Heinemann Duty Free' store at Frankfurt Airport on my way from Moscow to Toronto. The camera cost $799 and I paid for it on my Visa credit card.

When I arrived at my hotel in Toronto almost 24 hours later I discovered, to my horror, that the box which contained the camera did not include the battery charger. The space in the box for the charger was empty.

I am now in Toronto and I am not returning to Frankfurt, so I need to get the missing parts here. As you are the representative of the company in this country I would be grateful if you could arrange for the parts to be sent to me. I attach a copy of the receipt with this letter for your information.

I look forward to hearing from you.

Yours faithfully,
Ulrich Nielsen